Emily Browne Emily Browne is usually a author for ShippyPro who blends her enthusiasm for writing having an interest in all points e-commerce. Emily strives to produce elaborate subjects additional digestible, proving that the world of logistics is just not as complicated because it often feels!
On top of that, remaining open up-resource ensures that end users can obtain the platform's supply code, enabling them to modify and enhance the platform as necessary.
In now’s quick-paced small business globe, supplying Fantastic customer care is important with the achievement of any online shop. One particular helpful strategy to improve your purchaser knowledge is by including live chat support to the PrestaShop shop.
Your consumers then have the proper to entry their very own information and facts, update any incorrect info or clear away information fully from your site in accordance with GDPR regulations.
To guarantee economical and effective shopper support, it's vital to practice your live chat brokers thoroughly. Below are a few methods for teaching your live chat agents:
The module permits three kinds of video clips to generally be included: YouTube, Vimeo, and customized movies during the MP4 structure. This characteristic is helpful for highlighting product functions and can be displayed inside a magnificent movie popup.
This addon creates a completely new area around the products edit webpage, where by the admin can set different charges for every customer group. The module also involves an import and export aspect that allows the admin to update products charges from an Excel file.
In the event you’re in search of the best live chat computer software for Web page engagement and shopper satisfaction, LiveChat® can assist you mature your enterprise.
This module provides the opportunity to develop unlimited kinds and display them according to categories and makers. You are able to assign varieties to an item or assign them to all products.
Live Support Live chat allows here your prospects to become assisted in genuine-time, answering queries quickly and improving the purchasing knowledge.
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This module also permits you to insert shopper recommendations and Display screen them on the front side of your site, which may be enabled or disabled through the admin panel.
Prestashop is undoubtedly an open-resource e-commerce platform employed by thousands of merchants throughout the world. It offers a robust and customizable interface, permitting customers to make beautiful and purposeful on the net merchants with ease. With the best include-ons, most of Prestashop’s capabilities could be enhanced to better accommodate your requirements.
Freshdesk offers a live chat add-on for PrestaShop stores that delivers client info ideal to the unified dashboard. It automatically pulls in facts about buyers and orders into your assist desk software and can even connection a number of stores at once.